Trust and safety
Who is responsible for your care
Press Pharmacy is led by a named pharmacist. You can check every registration below on the General Pharmaceutical Council's public register.
- Superintendent Pharmacist (designate)
- Anand Sharma MRPharmS. Personal GPhC registration number 2080251.
- Pharmacy owner
- Press Pharmacy Ltd, registered with the GPhC as a pharmacy owner. Company number 16081134.
- Premises
- 7 Upper Square, Isleworth. Premises registration is pending; medicines will be dispensed from this address once it is granted.
- Check a registration
- GPhC public register(opens in a new tab)
Prescription medicine information
Prescription-only medicines are supplied only following clinical assessment and approval.
How it works
What to expect when you use our service.
- Step 1
Complete an online consultation
Answer a secure, confidential health questionnaire designed by our clinical team. This helps us understand your health needs.
- Step 2
Prescriber review
A qualified prescriber reviews your consultation. They may approve treatment, ask for more information, or recommend you see your GP.
- Step 3
Supplied once we are registered
An approved treatment will be dispensed by our pharmacy once our premises registration is granted. Until then, no medicines are supplied.
- Step 4
Ongoing support
Our pharmacist will be available for follow-up questions throughout your treatment.
Pharmacist-led checks
Every part of the service is designed around your safety.
Pharmacist-led checks
Every order will be checked by our pharmacist before it is supplied, with professional advice when you need it.
Secure and confidential
Your health information is protected and never shared with third parties for marketing.
Prescriber oversight
Prescription consultations are reviewed by a qualified independent prescriber, who decides based on your health information.
Licensed suppliers
Medicines will be sourced from licensed UK wholesalers and stored in line with MHRA requirements.
Your data and privacy
Your health information is stored securely, used only to provide your care, and never sold.
- Held in line with UK GDPR and the Data Protection Act 2018
- Never sold or shared for marketing
- You can ask us to correct or delete your information
Complaints
We aim to provide excellent service, but if something goes wrong, we want to hear about it. Our complaints process is transparent and fair.
View complaints policyRefunds and returns
Due to the nature of medicines, we can only accept returns in specific circumstances. Please read our policy for full details.
View refund policy