Cystitis (UTI)
Symptoms
- Pain or burning when urinating
- Frequent urge to urinate
- Passing small amounts of urine
- Cloudy, strong-smelling urine
- Lower abdominal discomfort
Who this service is for
- Women aged 16-64 with uncomplicated cystitis
- Those experiencing typical UTI symptoms
- Women without underlying health conditions
This service is not suitable for
- Men (require GP assessment)
- Pregnant women
- Those with kidney disease or diabetes
- Women with recurring infections (3+ per year)
When to seek urgent care
Contact your GP or seek emergency care immediately if you experience:
- Blood in urine
- Fever or back pain (possible kidney infection)
- Symptoms not improving after 48 hours
- Symptoms during pregnancy
Treatment information
Uncomplicated cystitis in women is often treated with a short antibiotic course, chosen by your prescriber from your symptoms, history and allergies. Not every case needs antibiotics, and some symptoms need a GP or urgent care instead, which is why every request goes through a clinical assessment. Drinking enough fluid and simple pain relief also help.
Prescription treatment is only supplied following a clinical assessment. If treatment is not clinically appropriate, you will not be charged for medication.
Treatment options
- A short antibiotic course, chosen by your prescriber from your history and any allergies.
- Self-care advice: fluids, simple pain relief and when to seek urgent care.
- Not for men, pregnancy, children, recurrent infections or fever and back pain, which need a GP.
Reviewed by
Anand Sharma
MRPharmS, Independent Prescriber
Superintendent Pharmacist (designate)
Important information
This is a private healthcare service. Prescription medications are only supplied following a clinical assessment by a qualified prescriber. Treatment is not guaranteed and will only be provided where clinically appropriate. Alternative options may be discussed.